FAQ


HOW TO USE?

How booking on Pin it Bali made easy

STEP 1                          

Discover       

         Browse and search the activities that you want on the “Select Province” or type in “Search” panel 

 

         STEP 2

         Contact & Book      

        Once you find an activity you love, contact the Advertiser (through phone or email) for further details. 

        Secure your booking and make payment directly to the Advertiser.

 

         STEP 3 

         Experience        

         Before you leave for your trip, send a message to the Advertiser to confirm your meeting location and get ready to experience something new! 

 

HOW TO CONTACT ADVERTISERS/ SELLERS?  

You can directly call/ text the advertiser listed in the ad (to ensure for faster response) or you can use the online form to send a mail to the advertiser listed in the ad. Check on your spam mail folder if you do not receive any reply from the advertisers. The email might be transferred to your spam mail. To avoid this problem, remember to add the Advertisers' email to the list of trusted senders. 

 

WHY I CAN'T/ DIDN'T RECEIVE ANY EMAIL REPLIES FROM ADVERTISERS?

Check on your spam mail folder if you do not receive any reply from the advertisers. The email might be transferred to your spam mail. To avoid this problem, remember to add the Advertisers' email to the list of trusted senders. If the ad has a Whatsapp contact number, Whatsapp them instead for faster response.

 

SYSTEM ISSUES

Why can’t I access Pin it Bali on a PC/ laptop? 

It might be our server is down or our website is under maintenance. If you encounter any smiliar problems, please email to hello@pinitbali.com. We will try to rectify it asap.

 

Why can’t I access Pin it Bali on mobile phone? 

It might be our server is down or our website is under maintenance. If you encounter any similar problems, please email to hello@pinitbali.com. We will try to rectify it asap.

 

HOW CAN I TRUST THE ADVERTISERS? 

We take users’ security & the quality of experiences very seriously. We only take in locally certified travel agencies & companies. We pre-screen the companies before having them listed on our website. We meet them in person to learn more about what they have to offer.

 

ABUSE REPORT AD  

How do I report fraudulent ads?  

Click the “Report this ad” icon listed in the ad and select the option that best describes what you’d like to report. By choosing the correct option, you’ll help us to review your report faster and more  accurately.